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How Waypoint earns trust

Verifiable, or it doesn't publish.

You're making decisions about your child's services based on what you read here. So every page names its author and its reviewer, cites the statute behind every claim, carries a change log on every dollar figure, and corrects its mistakes in public. If a page can't meet that bar, it doesn't go up.

Accessibility

Built to be usable by the people it's for

Waypoint's audience includes disabled parents and disabled young people. A site about disability rights that fails with a screen reader, a switch, or a magnifier would be a contradiction in terms — so this site has to lead by example.

We commit to WCAG 2.2 AA and audit against it. Where we fall short, that's a bug, and we'd like you to file it like one. Accessibility reports go to the top of the queue.

A note on safety

Before anything else

If you're in crisis while navigating all of this — or you're not sure, which is reason enough — call or text 988, the Suicide & Crisis Lifeline. It's free, 24/7, in English and Spanish. Waypoint is a guide, not an emergency service.

To the parent reading at 2 a.m.

Caregiver burnout is not a character flaw. It's the predictable result of doing a caseworker's job, a nurse's job, and a parent's job at once — unpaid, untrained, and usually unthanked. Getting help, for your child and for yourself, isn't stepping away from the fight. It's how you stay in it. You found this page. You're still going. That counts.

See the receipts for yourselfEvery answer in the Waypoint app carries the same statute citations you see on this site. Free, instant, no email gate.
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Informational only — not legal, medical, or benefits advice. No attorney–client relationship is formed. See our full disclaimer.