Who does Far Northern Regional Center serve?
Far Northern serves families in Butte, Glenn, Lassen, Modoc, Plumas, Shasta, Siskiyou, Tehama, and Trinity counties — nine counties across the top of the state, and one of the 21 regional center territories created by the Lanterman Act WIC §4500. Services are provided regardless of your income, and where you live is what decides which center is yours.
The state’s listing and Far Northern’s own eligibility page name exactly the same nine counties, which is worth saying because county lists elsewhere sometimes disagree between sources. Here they do not.
What that map means in practice: this territory runs from Chico and Oroville up through Redding, out to Weaverville in the Coast Ranges, and across the northeast corner to Alturas and the Oregon line. Much of it is rural, and a good deal of it is mountain. The law that applies to your child is identical to the law in San Francisco. The driving is not.
If you are near the southern edge — Colusa, Sutter, Yuba, or Sierra county — you may belong to a neighboring center instead. Check with our Regional Center finder before you call.
How do I start intake here?
Far Northern offers three ways in: an intake inquiry line, a fax line, and an online “Submit an Intake request” form on its website. Any of the three starts your child’s file. You do not need a diagnosis, a referral from a doctor, or a lawyer.
For a family two hours from the nearest office, the online form is the quietest of the three — it works at 11pm, it does not require you to explain yourself to a stranger while your child is awake, and it creates a time stamp you can point to later. Use whichever one you will actually finish tonight.
Eligibility for children 3 and older turns on substantial disability: significant functional limits in 3 or more major life areas, from a disability that began before age 18 WIC §4512. For children under 3, Early Start uses broader criteria — a measured delay, an established risk condition, or a combination of high-risk factors — and no diagnosis is needed.
Far Northern: eligibility and how to request intake →- Send the request, and write down the date. Every clock below runs from it. Ask for written confirmation — an email reply is enough.
- Send what you already have. Pediatrician notes, evaluations, an IEP or IFSP, preschool or daycare observations, and your own written account of a hard day. Do not wait for a complete file.
- Ask, on that first contact, where the interview will happen. This is the question that matters most in a nine-county territory, and it is better asked at the start than discovered later. Far Northern’s published pages don’t say whether it offers home or remote intake interviews for outlying counties, so ask directly rather than assuming either way.
- Get every decision in writing. Eligible means moving on to the Individual Program Plan (IPP) WIC §4646. Not eligible means you are owed a written Notice of Action giving the reason and your appeal rights.
Initial intake: 15 working days from your request WIC §4642. Assessment: 120 days from intake — 60 days where delay would put your child at risk WIC §4643. Under 3: 45 days from referral for evaluation and the first plan. IPP: 60 days after the assessment is complete WIC §4646.
Distance is not a legal excuse for missing any of those. If a deadline passes with no decision, say so in writing: name the date your request went in, cite WIC §4643, and ask for a date by which you will have a decision.
Which office will I deal with?
Far Northern runs offices in Redding (headquarters) and Chico. Its contact page says both serve the whole nine-county region rather than splitting the counties between them, so ask on your first call which one your case is assigned to — and get the name of your service coordinator.
Far Northern’s published pages don’t say whether cases are assigned to Redding or Chico by county or by caseload — ask at intake which office will hold your file.
Two practical notes for a rural territory. First, write down every name and date; when the drive is long, most of your contact will be by phone, and phone contact leaves no paper trail unless you make one. A short email after each call — “Confirming what we discussed today” — is the cheapest documentation there is. Second, the process must be conducted in your preferred language and the plan given to you in it WIC §4646. Far Northern publishes its family guides in English, Spanish, Korean, Tagalog, Vietnamese, and both written forms of Chinese; if your language is not on the list, ask anyway, because the duty is to your language, not to a menu.
What is the same everywhere, and what is local?
| Same at every regional center | Local to Far Northern |
|---|---|
| The 3-of-7 substantial disability standard WIC §4512 | Two offices covering nine counties |
| The intake, assessment, and IPP clocks WIC §4642 WIC §4643 WIC §4646 | Three ways to request intake, including an online form |
| A denial must arrive as a written Notice of Action | Travel — for outlying counties, the nearest office can be a long drive |
| Free to your family at any income | Which providers and vendors actually operate in your county, and purchase-of-service patterns — DDS publishes that data annually; ask your service coordinator for current local numbers |
Provider supply is the honest difference in a rural territory. A service your child is entitled to still has to be delivered by someone within reach. That is a real constraint — and it is a reason to put your request in writing, not a reason to treat “there’s nobody up here” as the end of it. If that is the answer you get, ask for it in writing, along with what the center proposes to do instead.
What if Far Northern says no?
Ask for the written Notice of Action — a “no” said on the phone is not a decision and starts no clock. From the day you receive the notice you have 60 days to request an informal meeting, mediation, or a fair hearing WIC §4710.5. If a service your child already gets is being cut and you want it to keep running while you appeal, that request must be in within 30 days of receiving the notice WIC §4715.
Write both dates on the notice the day it arrives. Then get free help: the Office of Clients’ Rights Advocacy (OCRA), part of Disability Rights California, has advocates who handle Lanterman Act appeals for families at no cost — and they work by phone, which matters when the nearest office is a mountain pass away.
How to appeal a Regional Center denial, step by step →